Terms & Conditions
Last updated: January 2025
1. Introduction
Welcome to ilmu.me ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our AI-powered learning platform and services (the "Service") operated by Zakham Digital Limited.
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
2. Company Information
Company: Zakham Digital Limited
Address: 15 Chelsea Embankment, London, United Kingdom, SW3 4LA
Email: info@zakhamdigital.com
3. Description of Service
ilmu.me is an AI-powered learning platform that provides personalized tutoring experiences through AI companions. Our service includes:
- AI-powered tutoring companions for various subjects
- Interactive voice-based learning sessions
- Personalized learning paths and progress tracking
- Educational content and resources
4. User Accounts
To access certain features of our Service, you must create an account. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Providing accurate and complete information
- Notifying us immediately of any unauthorized use
5. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful, offensive, or inappropriate content
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the Service
- Use the Service for commercial purposes without authorization
6. Subscription and Payment
Some features of our Service require a paid subscription. By subscribing, you agree to:
- Pay all applicable fees as described in your subscription plan
- Automatic renewal unless cancelled
- Our refund policy as outlined separately
- Price changes with reasonable notice
7. Intellectual Property
The Service and its original content, features, and functionality are owned by Zakham Digital Limited and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You retain ownership of any content you create or upload, but grant us a license to use it in connection with providing the Service.
8. AI and Voice Technology
Our Service uses artificial intelligence and voice technology. You acknowledge that:
- AI responses may not always be accurate or complete
- Voice interactions may be recorded for service improvement
- AI companions are for educational purposes only
- You should not rely solely on AI for critical decisions
9. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your personal information.
10. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to:
- Merchantability and fitness for a particular purpose
- Non-infringement of third-party rights
- Accuracy, completeness, or reliability of content
- Uninterrupted or error-free operation
11. Limitation of Liability
To the maximum extent permitted by law, Zakham Digital Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of the Service.
12. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms.
Upon termination, your right to use the Service will cease immediately, but provisions that should survive termination will remain in effect.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.
15. Contact Information
If you have any questions about these Terms, please contact us at:
Email: info@zakhamdigital.com
Address: Zakham Digital Limited, 15 Chelsea Embankment, London, United Kingdom, SW3 4LA